
River Cruising FAQs
Popular questions and useful information about your river cruise with Scenic.
General Questions
Find information below on key aspects such as our all-inclusive policy, on board Wi-Fi, power outlets, spoken languages, and visa requirements.
On a Scenic river cruise we believe it’s more than just taking care of you. It’s ensuring your entire river cruise is truly carefree. Everything below is included in the upfront cost of your cruise:
Spacious suite with ESPA amenities and butler service for every suite
Up to five dining experiences in Europe or up to four in Southeast Asia
All on board meals
Premium beverages^ all day, every day – not just at meal times
Complimentary mini-bar restocked daily
Scenic Enrich – exclusive events to immerse you in the local culture
Scenic Freechoice – your choice of excursions to personalize your journey
E-bikes to explore independently in Europe (excluding Scenic Azure in Portugal)
Expert local guides in each town
Return airport transfers in Europe and Asia when flights and pre/post hotels are booked with Scenic
All tipping and gratuities on board and onshore
Transfers and Pre/Post Journey Arrangements
Discover boarding, docking, and transfer information below.
Europe: Embarkation is scheduled after 2pm. If you would like to arrive prior due to your flight time, please check with your Travel Advisor or Scenic reservations consultant if you can pre-board and relax in the lounge until your suite is ready.
South East Asia: Your tour departure meeting point in Ho Chi Minh City is Caravelle Hotel at 9am for baggage drop and then 12:30pm to meet your group for lunch. After lunch, drive to My Tho to join Scenic Spirit. In Siem Reap, please meet your Scenic Representative in the foyer of Raffles Grand Hotel d'Angkor at 9:45am for a welcome briefing. Here, you will drop off your luggage and documentation for its transportation to Scenic Spirit.
Luggage & What to Pack
Read our packing guidelines and handy hints for cruises in Europe and Southeast Asia.
Europe: The recommended attire is smart casual. There is no special dress code on board. A casual atmosphere prevails during the day either on excursion or on board the ship.
Dinners at Table La Rive are generally more formal than dinners at Crystal Dining.
Southeast Asia: Keeping in mind the weather conditions in Asia, a casual atmosphere prevails during the day and night either on excursions or on board the ship. There will be times when you need to cover your knees and shoulders for certain shore and temple visits. However, on more formal occasions, such as the Temple Dinner, you may wish to dress accordingly, though a tie and jacket are not required at any time during your cruise.
On Board Amenities, Facilities & Services
Learn about the fitness and wellness facilities, activities, and entertainment, plus Scenic Freechoice excursions.
This innovative lounge is featured on our Space-Ships in Central Europe, the South of France and Bordeaux. The salt brick walls of the humidity and temperature-controlled lounge are known to offer a range of health benefits for respiratory and immune systems and is included for all our guests. You are not required to be pre-book.
This is not included on the Scenic Gem, Scenic Azure or Scenic Spirit.
Dining & Beverage
Information about on board dining and beverages, including reservations, Table La Rive/L’Amour and Scenic Culinaire.
Due to our restaurant’s open seating policy, you are not able to make a reservation prior to embarkation or while on board.
Accommodation & Accessibility
Learn about the different suites available on Scenic river ships and options for travelers with access needs.
It is advised that guests add pre/post hotels as soon after booking as possible to secure your accommodation.
Health & Safety
Staying well on board, medical services, and our health and safety policies.
Whilst we hope this is never required, our staff are trained in first aid.
In the case of a medical emergency, ships will dock at the next port and arrange for medical assistance to be waiting upon arrival. Unfortunately, there is no doctor on board Scenic river cruises.
Payments
Everything you need to know about accepted currencies, tipping and making payments on board.
Whilst we are proud of our all-inclusive philosophy, there are a small number of fine wines and wellness services which incur a small cost. The currency used on board our Scenic Space-Ships is EUR. On board Scenic Spirit in South East Asia, it is USD. Additionally, you may prefer to pay with a Visa or Mastercard credit cards. Travelex cash passports, travel money and AMEX credit cards unfortunately are not accepted.
Extend Your Journey
Learn more about our City Stays and Extensions to combine with your river cruise in Europe and Southeast Asia.
Scenic offers a range of ways to travel to create your holiday. With Scenic, you can travel on river and ocean cruises or on an escorted smaller group land journeys. You can also multiple crusies or tours together. Flightscan also be booked by Scenic and, when booked to connect with your river cruise complimentary airport transfers are included.
Additionally, Scenic offers a range of ways to extend your journey in one seamless booking. You can book a hotel during your flight stopover or before or after your cruise or extend your journey with a city stay/extension, which are available in conjunction with a river cruise so you can travel with peace of mind.
Solo Travelers
Information specific for solo travelers.
Special fares are available for solo travelers on selected dates only. Please visit our River Cruising Solo Travelers page to plan your trip.
Scenic App
Navigate your voyage with ease with the Scenic App.
Yes, guests travelling on Scenic ocean and river cruises can download the latest version of the Scenic App, to enrich their cruise experience.
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