Important Travel Alerts
Stay informed with our latest travel updates.
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Travel AlertsUpdate on Flights via the Middle East
We continue to monitor the circumstances in the Middle East due to the ongoing conflict. It is important that guests continue to review the relevant airline policies and official government travel advisories.
Our river and ocean cruises, including the worldwide touring programs, continue to operate as scheduled.
We encourage guests scheduled to travel on Emirates, Qatar Airways, or Etihad Airways to monitor their flight status, via the relevant airline app or official website. As the airlines may be operating on a reduced schedule.
For guests who have booked via their preferred Travel Agent, we request that you to contact your Travel Agent as your first point of contact.
Please kindly contact our Reservations Team on 0808 1153270 to review journey details, explore alternative flight arrangements and to enquire about our Book with confidence policy.
Scenic Group Global Cruise Operations - Fuel Availability Update
The Global Operations Team are closely monitoring the ongoing situation in the Middle East and the impact on fuel supply chains.
Based on the current information, we remain in a strong position regarding fuel availability for our fleet of ships. Our fuel is sourced from regions outside of the Middle East region and the key operations are concentrated in areas with reliable supply networks.
We are pleased to confirm that all Scenic and Emerald River and Ocean cruises, will continue to operate as scheduled. Whilst we continue to monitor the situation, we are not planning to implement fuel surcharges for new bookings at this time. However, depending on the duration and impact of the current conflict, we may be required to pass on additional third‑party charges, should they arise.
Book with confidence
With over 40 years of expertise in crafting exceptional journeys, you can travel with complete confidence with Scenic Group. From the moment you book to your safe return home, every detail is carefully managed. If plans change, you’re fully protected. Click here for more details. Book with Confidence
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